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ACTIVE VISITOR RESTRICTIONS IN PLACE. Click here for more information.

1330 HIGHWAY 231 | SOUTH TROY, AL 36081 | (334) 670-5000

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Coronavirus Disease 2019 (COVID-19) Information

Updated: March 17, 2020 Troy Regional Medical Center is actively monitoring the COVID-19 (Coronavirus) situation. We are committed to keeping patients, families, physicians, staff and community members safe and informed as circumstances evolve.

Facility Access Policy

To further protect the health of our patients, workforce, and the community, and to prevent the potential spread of Coronavirus Disease 2019 (COVID-19), Troy Regional Medical Center is implementing the following Facility Access Policy effective March 18, 2020, 8 a.m. This policy limits the number of visitors per patient, restricts the number of entrance points and implements a physical screening for anyone entering Troy Regional Medical Center.
Everyone entering the facility including patients, visitors, vendors, and contractors will be screened at designated entry points (front hospital entrance and/or emergency department).

Visitation will be limited to one visitor (18 years or older) per patient.

Patients with a positive screen will be assisted in taking appropriate precautions.

Visitors, employees, vendors, and contractors with a positive screen will not be permitted to enter the facility.

Extenuating circumstances may present and will be handled at the discretion of Administration.

Visitors will be screened from 8 a.m. to 6 p.m. Visitors will not be allowed to enter the facility after 7 p.m.

The front hospital entrance doors will be locked at 7 p.m. Visitors of inpatient departments will be asked to exit the facility by 9 p.m. Visitors exiting the facility after 7 p.m. must exit through the emergency room doors. The brief screening process includes a few quick questions. Individuals cleared through the screening process will receive a Visitor Tag which must be worn throughout their visit for that day.

What to do if you are sick:

If you are experiencing fever and symptoms of respiratory illness, such as cough or difficulty breathing, and have been in close contact with a person known to have COVID-19, OR if you live in or have recently traveled to an area with ongoing COVID-19 spread please call ahead to a healthcare professional before coming in to seek medical treatment. How do I protect myself and my family?

For current information about COVID-19 and recommendations for keeping yourself and your family healthy, we recommend these resources: Centers for Disease Control (CDC) Alabama Department of State Health Services

Call 211 If you have travel plans, we encourage you to visit the CDC Travel Site

Persons at risk for severe complications from COVID-19

The available data is currently insufficient to confirm risk factors for severe risk, but it is believed that older adults, those with certain chronic conditions, and those with compromised immunity are at the highest risk for severe outcomes if infected with COVID-19.

What you can do to help prevent the spread of COVID-19 and other respiratory illnesses:

Stay home when you are sick.

Avoid close contact with people who are sick.

Wash your hands often with soap and water for at least 20 seconds, especially before eating, and after going to the bathroom, blowing your nose, coughing, or sneezing.

If washing your hands is not an option, use an alcohol-based hand sanitizer with at least 60% alcohol.

Avoid touching your eyes, nose and mouth.

Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Do not reuse a tissue.

Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

Be prepared for changes or disruption to normal processes

Our highest priority is to ensure our patients receive the highest quality of care in the safest environment. As this situation evolves, Troy Regional Medical Center may have to change some processes or cancel events or services (ex. classes, appointments, events, etc.). We will be sure to keep the public informed as these things occur. Please be sure to check our Facebook page and website frequently for updates.