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Patient Information

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Visitor Information

Visitation Restrictions effective 04/28/2023

Out of an abundance of caution and to protect the safety and well fair of all patients, staff and visitors during the COVID-19 pandemic, Troy Regional Medical Center has implemented the following restrictions:

  • Visitors for Covid NEGATIVE patients:
    • 2 Visitors above the age of 14.
    • Daily between the hours of:
      • 9 a.m. -8 p.m.
  • Outpatient surgery patients may appoint 1 primary caregiver to stay the entire visit.
  • ER patients not suspected of having Covid may have 1 caregiver at the discretion of the clinical team.
  • Covid POSITIVE patients will be allowed limited visitation.
  • Special accommodations may be made at the discretion of Leadership for any circumstance.
  • Limitations may be enforced at the discretion of Leadership.
  • Pediatric patients may have both parents present for the entire stay.

Patients in the ICU may have up to two visitors from the immediate family for 15 minutes at the following times: 10 a.m., 2 p.m., 4 p.m., 6 p.m. and 8 p.m.

Children under the age of 16 must be accompanied by an adult. Please do not leave children unattended in the hospital.

The Corner Café is open to the public.
Normal operating hours are 7 am-7 pm for beverages, grab and go items, and snacks.

Hot food line hours (every day):

Breakfast:  7 am-9:30 am
Lunch: 11 am-1:30 pm
Dinner: 4 pm-7 pm

Your personal minister or religious leader is welcome to visit you during your stay at Troy Regional Medical Center. If you need assistance in contacting your minister, please ask your nurse.


Patient Information

Troy Regional Medical Center provides notice to its patients and the public that when an individual has concerns related to care, treatment and services received at this facility, that he/she is encouraged to contact hospital administration at 334-670-5412. The individual also has the right to report any complaint or concern by phone to:

The Alabama Department of Public Health (ADPH) Complaint HOTLINE at 1-800-356-9596.


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